Delivery Information

Thank you for choosing May's Accessories. After payment is completed, we will arrange confirmation, production, and shipment according to the order sequence.

Shipping Time

In-stock items: Shipped in order after payment is completed.
Items requiring wrist size modification: Additional time is needed for adjustment and inspection.
DIY smart bead selection and custom items: Production begins after design is finalized and order is confirmed. Shipping time depends on the complexity of the item.
Pre-order items: Shipped according to the estimated time indicated on the product page.

Shipping times may be slightly delayed during live events, holidays, periods of high order volume, or due to force majeure. We will process your order as quickly as possible.

Shipping Fees and Delivery Methods

The actual available delivery methods, shipping fees, and free shipping thresholds are subject to what is displayed on the checkout page.

Please confirm before checkout:

Recipient's name
Contact phone number
Shipping address
Convenience store information

If a package is returned due to incorrect recipient information, incomplete address, or no one to sign for it, re-delivery may incur additional shipping charges.

Order Tracking

After your item is shipped, you can track the delivery progress using the logistics information in the order notification.

If the logistics information has not been updated for an extended period, please provide your order number and contact May's Accessories customer service for assistance with tracking.

Receipt Reminder

Upon receiving your package, we recommend immediately verifying the items and order contents. If you discover incorrect items, quantity discrepancies, or significant damage caused by shipping, please retain the complete packaging and take photos or videos, then contact customer service as soon as possible for assistance.

Language